AIXIS Customer Management

Operational Summary

Entity Relationship Insights

Customers

ID	Name	Country	Email	Server	Subscription End	Address	Actions

Sales Pipeline

ID	Name	Contact Person	Status	Email	Phone	Latest Follow-up	Follow-ups	Converted Customer	Actions

News

ID	Title	Body	URL	Date	Actions

Servers Workspace

ID	Server Name	Location	IP Address	Open

AI Models

Show inactive

ID	Name	Model Type	Provider	Input	Output	Active	Max Tokens	Prompt Domains	Cost / 1K	Actions

Tickets

Icon guide

●

Status Pending, Active, Resolved, Rejected, Closed (color coded)

⚑

Priority Low, Normal, High, Urgent (color coded)

💬

Activities Open ticket comments and timeline

↗

Details Open ticket details/edit dialog

ID	Ticket	Customer	Assignee	Due	Actions

Rows 0-0 of 0

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Users

ID	Name	Email	Admin	Permissions	Servers	Active	Actions

Lead Follow-ups

Interaction Type From To Notes

ID	Type	From	To	Notes	Actions

Customer Integrations

Allowed IPs (comma-separated) Scopes

ID	Client ID	Scopes	Allowed IPs	Status	Actions

Route Context

Customer VPN Server Profile NameUnique label for this profile (e.g. "main", "backup")

Interface Assignment

Assign physical NICs to WAN and LAN roles. If a MAC is set, the agent resolves the current kernel name automatically — interface name becomes a fallback only.

WAN (Uplink) Interface NameKernel NIC name; overridden when MAC is set MAC AddressBind role to hardware MAC (e.g. 08:00:27:a1:b2:c3)

LAN (Site Network) Interface NameKernel NIC name; overridden when MAC is set MAC AddressBind role to hardware MAC (e.g. 08:00:27:d4:e5:f6)

LAN / Site Network

LAN IP/CIDRRouter's static IP on the LAN side (CIDR notation) LAN GatewaySite gateway for LAN subnet (leave blank if router is gateway) Modality NetworksComma-separated CIDRs routed through the VPN tunnel Route MetricLower = higher priority (1–1000)

PACS Destination

DICOM routing target on the VPN side. The agent will use C-STORE SCU to forward studies.

Local AE TitleThis router's DICOM calling AE title PACS AE TitleRemote PACS called AE title PACS VPN IPVPN tunnel IP of the PACS server PACS PortDICOM port (default 11112) TLS Mode DICOM TLS negotiation mode

Traffic Shaping & Limits

tc/tbf shaping applied on the WAN interface. Use units like 14mbit, 256kbit, 100ms.

BandwidthMax rate (e.g. 14mbit, 50mbit) BurstBurst allowance (e.g. 256kbit) LatencyMax queuing latency (e.g. 100ms) Max ClientsConcurrent DICOM connections Update Channel Agent update track Active

Modalities For This Customer Routers

ID	Router	Name	IP	Port	AET	Actions

Add User

Full Name Email Password Admin (full access)

Module Permissions

Module	Read	Write
Servers
Customers
Sales Pipeline
News
Tickets
AI
Users

Allowed Servers (multi-select)